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City of Tulsa Migrating to New VoIP Phone System within the Tulsa Police Department

ARCHIVED PRESS RELEASE: Published 8-23-2012

intermittently due to AT&T and the Information Technology Department migrating telephone users in the Tulsa Police Department over to the City's new Voice over Internet Protocol (VoIP) Telephone System. During the conversion, citizens may experience no answer or a recorded AT&T message indicating the number has been disconnected. In addition to the possible disconnect, phone numbers with the 669 prefix have changed and for approximately 90 days the phones will have a courtesy voice recording with a message providing the new number.

The VoIP conversion is a cost-savings infrastructure improvement identified from the Third Penny Sales Tax, which migrates the high concentration of city numbers to one data network and provides a two-line internet functionality to the user. By migrating to one data network and to the VoIP system, the general fund is expected to save $250,000 to $400,000 a year.

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