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Major Harris "Tulsa Blue" Recipient

ARCHIVED PRESS RELEASE: Published 8-30-2012

Mayor Bartlett Honors Four Tulsa Blue Employees for Providing Exceptional Service to Their Coworkers and the Community

This morning, in a special recognition ceremony at City Hall, Mayor Dewey Bartlett presented Tulsa Blue certificates and awards to four outstanding City of Tulsa employees for providing the best service possible to citizens and their fellow colleagues through its Tulsa Blue Employee Recognition Program.

"Our city has been blessed with amazing and talented employees who are committed to serving our citizens and being great role models for their coworkers on a daily basis. Sandra Baca, Major Julie Harris, Terri McGilbra and Delwayne Rucker are all shining examples of public service. Their dedicated efforts in going the extra mile for citizens and employees alike clearly demonstrate the heart of a true public servant," Mayor Bartlett said.

The Tulsa Blue Employee Recognition Program honors City of Tulsa employees who go above and beyond the execution of their duties in serving their coworkers and Tulsa citizens. So far, 24 employees nominated by their fellow colleagues and citizens have been recognized with certificates and special awards for their service to the City of Tulsa. Blue is the dominant color in the City of Tulsa logo and symbolizes the extraordinary customer service that is shown to Tulsa citizens and City coworkers by exemplary City of Tulsa employees.

Tulsa Blue Honorees:

Sandra Baca, HR Assistant in Insurance and Retirement has provided exceptional customer service to City Employees and has served the City of Tulsa for the past 9 years. Sandra literally fields hundreds of phone calls every week, often dealing with concerned employees about the changes recently made to the City of Tulsa's healthcare prescription plan. She has handled every situation in a professional manner and works with employees to find ways to save on their prescription copays. Sandra is also highly valued for her bilingual skills and is eager to help employees who are more comfortable speaking Spanish. She regularly assists the Customer Care Center, 9-1-1, Development Services and many other departments in need of bilingual services.

Major Julie Harris has served Tulsa citizens for the past 27 years as one of the city's finest Tulsa Police Officers. She has coordinated the Riverside Division's annual Halloween Trunk or Treat Festival for the past two years, as well as the annual Toy Drive for children who otherwise wouldn't have received special treats or gifts. Major Harris recently collected donations for birthday presents for the 11-year-old daughter of Wesley Brown who was tragically killed at Best Buy. In addition to her compassionate public service, Major Harris has served organizations such as the Crime Commission, Crimestoppers, FBI National Academy and is a board member of the FOP Credit Unit, to name a few.

Terri McGilbra has served as an amazing Tulsa Performing Arts Center employee for the past 16 years. As the PAC Ticket Office Manager, she helped the PAC attain $6 million last year in ticket sales due to her exemplary management skills. She has excelled in customer service for all of the PAC's 15 resident arts groups and customers within the MyTicketOffice.com ticketing system, serving three states. Terri has spent countless hours in training on new ticketing software while simultaneously overseeing her staff's training, as well as the ticket sellers in the PAC arts group. Her colleagues admire her for her true professionalism in any situation and for consistently rising above every challenge.

Delwayne Rucker has served as a highly valued firefighter at Station 23, one of Tulsa's most active, high-volume call stations. His Spanish-speaking skills have proven to be an invaluable asset while serving the citizens of Tulsa. He recently treated a Spanish-speaking citizen during a motor vehicle accident where the Fire Department would not have been able to provide medical care without his interpretation. He also rode along with this citizen to assist with communication between the EMSA crew and their patient. Delwayne has served the Tulsa Fire Department for nearly six years, while also serving his country in the Air Force Reserves. He is a dedicated firefighter, well-deserving of the Tulsa Blue honor.

Citizen nominations are being accepted online at www.cityoftulsa.org/our-city/tulsa-blue-employee-recognition-program.aspx for the next round of Tulsa Blue honorees. Simply fill out the online form, including a brief description of why a City employee should be selected as a Tulsa Blue recipient.

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