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Image of downtown Tulsa by Drew Harbour

Tulsa 911 Dispatch celebrates partnership with Family & Children's Services


Tulsa Mayor Monroe Nichols, Deputy Chief of Police Jonathan Brooks, City Councilors, Family & Children's Services, and other city leaders held a news conference Monday to celebrate the integration of mental health clinicians into the City's 911 Call Center.


Since February, the City and representatives from Family & Children’s Services’ Community Outreach Psychiatric Emergency Services (COPES) program have soft-launched mental health triage operations at 911. In March, they diverted more than 560 calls for Police, Fire, and EMSA.


As part of the integration, a clinician from Family and Children’s Services will be staffed at the City’s 911 Call Center 24/7 to serve as a counselor and mental health support aide as they help answer calls that are mental health-related and may not require a response by Police, Fire, or EMSA.


This integration does not take the place of COPES itself, which Tulsans can reach when they call (918) 744-4800. It also does not take the place of 988, the Suicide and Crises Hotline.


The Tulsa Police Department has created a webpage detailing the total number of calls to 911, in addition to calls with mental health triage statistics. Statistics will be updated monthly.


To see more information about COPES, visit https://www.fcsok.org/copes-innovative-community-resource/

7 comentários


Scout Watt
Scout Watt
05 de mai.

It's great to see Tulsa 911 Dispatch highlighting its partnership with Family & Children's Services—this kind of collaboration shows how vital support systems can come together for stronger, more compassionate community care. Just like how mental health professionals enhance emergency response, students preparing for healthcare careers can benefit from support systems too, such as TEAS exam help online. Having the right resources and partnerships in place—whether in public safety or education—makes a significant impact on outcomes and helps people succeed when it matters most.

Curtir

This is fantastic news for Tulsa! It's so important to recognize that not every 911 call requires a police, fire, or EMS response. Having mental health clinicians available 24/7 at the call center is a smart way to ensure people get the right kind of help they need, especially during a crisis. Diverting over 560 calls in March alone shows how significant this integration is. It also highlights the need for accessible mental health support, kind of like how Monkey Mart is always there with bananas when you need a quick boost. Seriously though, providing the right resources upfront can de-escalate situations and potentially prevent unnecessary interactions with law enforcement. I'm glad to see Tulsa taking a proactive approach to…


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05 de mai.

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Curtir

This is fantastic news for Tulsa! Integrating mental health clinicians into the 911 Call Center is a smart move. It's like navigating a tricky slope in Snow Rider , you need the right support to avoid a wipeout. Diverting over 560 calls in March alone shows the impact this partnership between Tulsa and Family & Children’s Services is having. Hopefully, this will lead to better outcomes for those experiencing mental health crises.


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