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Real Time Information Center
Real Time Information Center logo
PURPOSE

 

The purpose of the City of Tulsa Police Department Real Time Information Center (RTIC) is to maximize technologies and resources for efficient and effective public safety response. The RTIC enables TPD officers and other city personnel to respond to events more efficiently, emphasizing community, citizen, and first responder safety.

Public Safety Support Services

Operations at the RTIC support public safety agencies in Tulsa. A few examples of public safety support services include providing:

  • Real-time and investigatory information for officers responding to high priority calls for service

  • Traffic information for emergency vehicles during special events

  • Situational awareness information during life-threatening emergencies

  • Real-time information on public safety hazards due to a natural disaster.

MISSION

 

Provide relevant real-time information to first responders and City of Tulsa officials for the purpose of identifying and mitigating public safety threats.

Real Time Information Center
  • What is the Real Time Information Center?
    The RTIC is a specialized unit in the Police Information Technology Division of the Tulsa Police Department. This unit has a centralized facility that utilizes approved City resources to collect, examine, and disseminate relevant real-time information to City personnel with the sole purpose of improving first responder and public safety while valuing the privacy of community members. Access of approved technology and resources is limited to legitimate public safety purposes.
  • What technology is available to the Real Time Information Center?
    Public safety, facility, traffic, and private sector cameras Automated license plate readers (ALPR) Automated vehicle location (AVL) Body-worn cameras (BWC) In-car dash cameras Criminal justice information databases Record search engines Digital Evidence Management System (DEMS) Computer Aided Dispatch (CAD) Monitor Open-source media search engines Police Records Management System (RMS) Two-way voice radio communications Biometric surveillance software, such as facial recognition, is NOT used by the Real Time Information Center.
  • How does the Real Time Information Center (RTIC) benefit the public?
    Enhanced Public Safety: The RTIC is designed to provide real-time monitoring and analysis of public safety threats. By utilizing technologies, the RTIC can respond to public safety incidents quickly. This proactive approach allows first responders to prevent crimes, respond faster to emergencies and mitigate public safety threats, thereby improving public safety. Crime Prevention: The presence of visible cameras, active monitoring, and data analysis in real-time acts as a deterrent to potential criminals. The awareness that their activities are being recorded and can be quickly responded to by law enforcement discourages individuals from engaging in criminal behavior. Improved Emergency Response: The RTIC integrates with emergency services to provide coordinated and rapid responses to emergencies. By assessing real-time data and video feeds, the RTIC can quickly assess the situation, provide accurate information to first responders, and facilitate a faster and more effective response. This can save lives, minimize property damage, and mitigate the impact of emergencies on the public. Enhanced Investigations: The RTIC can provide investigators with access to a vast array of real-time information and footage. This can greatly assist in investigations, helping to identify suspects, locate suspects, and gather evidence. By providing investigators with timely and accurate information, the RTIC can expedite the investigative process, improve case clearance rates, and increase the likelihood of successful prosecutions. Community Engagement and Transparency: The RTIC Team hopes to build trust and accountability by sharing relevant information with the public and being open about their capabilities and resources.
  • How does the Real Time Information Center (RTIC) handle privacy concerns?
    Privacy is a paramount concern for the RTIC. The RTIC adheres to strict policies, procedures, and the law to safeguard the privacy rights of individuals. Measures such as data anonymization, encryption, and access controls are implemented to protect sensitive information. The RTIC does not use surveillance technology to collect information on individuals based on their race, ethnicity, religion, gender, political beliefs, or other protected categories. More information is available via TPD policy 136B - Prohibition Against Bias-Based Policing, 113E - Surveillance Technology and Information, and our transparency portal.
  • What nearby cities have Real Time Crime Centers or something similar?
    Fort Worth, St. Louis, Little Rock, and Denver all have established real-time centers. Although Tulsa is the first in Oklahoma, other Oklahoma cities are in various stages of implementation. There are currently over 120 Real Time Crime Centers (or otherwise named) in the US.
  • How many cameras does RTIC have?
    The RTIC has deployed around 50 license plate reader cameras and 25 live streaming cameras in Tulsa. In addition to TPD owned resources, the RTIC has access to facility, traffic, mobile video, and private sector cameras. The number of cameras and their location is periodically assessed to determine their value to the community. Cameras that are of low value to the community based on historical data are moved.
  • How is camera placement determined?
    Fixed camera locations are based on the following information: crime data, community input, insights from first responders, lighting, traffic counts, privacy concerns, and cost.
  • Will cameras be zoomed in to see into my windows, car, or home?
    No, cameras are utilized as a situational awareness or investigative tool for the purposes of gathering real-time information for officers who are responding to the scene of a call for service for critical, on-going incidents. Pan-tilt-zoom (PTZ) cameras are set (manually or by default) to a wide-angle view once the incident is over.
  • Does the RTIC have the ability to tap into my personal or business security camera without my consent?
    No, the Real Time Information Center can only access private sector cameras where expressed permission has been granted by the camera owner, an agreement is in place, and its software is compatible.
  • Can the public access information from the Real Time Information Center (RTIC)?
    The public can access information that falls under the Oklahoma Open Records Act. Requests can be made online or by mail. Please use the following link for more information on how to request TPD records Request Reports/Video | Tulsa Police Department.
  • How can the public assist the Real Time Crime Center (RTIC)?
    Reporting Suspicious Activities: Promptly report any suspicious activities or incidents to the Tulsa Police Department by calling the non-emergency line (918-596-9222) or if an emergency, call 911. Your vigilance and willingness to share information can have a real impact to public safety. Collaborating with Community Policing Initiatives: Engage in community policing initiatives, such as neighborhood watch programs or community advisory boards. Active community involvement fosters a safer environment and helps complement the efforts of the Real Time Information Center. See the following link for additional resources Citizen Resources | Tulsa Police Department Providing Tips and Information: If you have information relevant to an ongoing investigation, contact the TPD by submitting an anonymous tip online Submit a Crime Tip | Tulsa Police Department or calling Tulsa Crime Stoppers at 918-596-2677. Your information may contribute significantly to improving public safety. Staying informed: Stay updated. Aware and involved citizens are vital to maintaining a secure community.
  • Is the RTIC in operation 24/7?
    No, current staffing levels only allow 10-12 hours per day, 7 days a week. As the RTIC hires and trains more staff, the RTIC will cover more hours per day up to 24 hours, 7 days a week.
  • How can I contact the RTIC?
    For citizen inquiries, call 918-596-9222 Monday through Friday, 8 a.m. – 5 p.m. Use the following link for more contact information. Contact Us | Tulsa Police Department For complaints, file online or in-person. Follow the link for instructions File a Complaint | Tulsa Police Department
  • How do I pay a traffic citation?
    Here you can learn about your citation and possibly pay it online: https://www.cityoftulsa.org/trafficticketpay
  • I lost my ticket. How can I get my court date?
    TBD
  • How do I bail someone out of jail?
    Tulsa Municipal Jail: Police Courts Building 600 Civic Center Tulsa, OK 74103 918-596-7757 Tulsa County Jail (David L. Moss): 300 N. Denver Avenue Tulsa, OK 74103 918-596-8900
  • Where is the city jail?
    Tulsa Municipal Jail Tulsa Police Courts Building 600 Civic Center, Tulsa, OK 74103 (918) 596-7757
  • Where is the county jail?
    David L. Moss Criminal Justice Center 300 N. Denver Avenue Tulsa, OK 74103 918-596-8900 http://iic.tulsacounty.org/
  • How do I get my stuff from your Property Room?
    Follow the steps outlined here: Link TBD
  • How do I get a copy of my police report?
    To get a copy of your TPD police report, go here.
  • What can I do about my neighbors playing loud music?
    First, we recommend speaking with your neighbors to try to reach a resolution. If that doesn't work and you wish to file a formal complaint, also known as a "Will File," contact the police non-emergency number: 918.596.9222. When available, an officer will come to your location and facilitate a citation that both you and your neighbor will sign. This "Will File" citation is an agreement that both parties will show to the stated court date. Although the officer will speak with both parties, there is no fine or punishment associated with the citation. The officer is only acting as a facilitator of the citation. View Tulsa's "Disturbing the Peace" statute.
  • I've got homeless people camping on my property. What do I do?
    TBD
  • How do I get my car out of tow?
    TBD
  • How can I check to see if I have a warrant?
    Link TBD
  • How does Tulsa's crime compare to similar cities?
    Check out these resources: Link TBD
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